Worst service I ever received - package lost

<p>I was promised that an urgent package will be delivered within 3 days to Germany. The package is lost witin 2 days from its first pick up. They have the most *********** call centre that I ever interacted with in my life. They cant read e-mails, overpromise and under deliver, put you on hold for at least 5 minutes at a time. If you want something delivered, use anything but Fedex. The South African company is the exact opposite of the good quality American company.</p>