Worst service from a supplier in the last year

I have been waiting for a shipment since the first week of March. <br> <br> I have been hanging on multiple times for as long as 40 Minutes at a time to chase a delivery that arrived in the country in the first week of March<br> <br> There is no feedback, no initiative to resolve the issues and no.one is interested in dealing with customer complaints. I have tried to escalate the issues, but the supervisors that promised to assist, are just as bad.<br> <br> I just do not have the time to list the whole saga, but something is seriously wrong with this organisation.<br> <br> IF SOMEONE CAN JUST PICK UP THE PHONE WHEN ONE DIALS THEIR COMPANY, IT MAY HELP, BUT ONE HAS TO LISTEN TO THE PROPAGANDA ABOUT SERVICE FOR LONG PERIODS OF TIME.<br>