AS
Andre S

1 reviews | Active since Jun 2016

23 Oct 2019, 10:04

worst service ever

The worst service ever! They should consider closing their doors. My parcel is stuck at customs and I can't get hold of the call centre to get an invoice, and when I DO manage to get hold of someone I get sent from one department to another, and everyones response is the same - I can't help you.

0
Replies (1)
Fedex Express
Fedex Express's reply30 Oct 2019, 14:42
Official
 
Hello 
 
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. 
        
 Regards, 
 Tammy Collinge