TM
Thato M
1 reviews | Active since Jul 2020
01 Aug 2020, 01:36
Worst service ever.
I am not happy with you guys at all. It's been two weeks now since my parcel is stuck at customs and I'm not happy about it at all. This is unacceptable. We pay a lot of money for the express service.
One other problem is that it is so difficult to get a hold of you as the phones are not answered. I drove all the way to Midrand on 24 July 2020 just because the phone was not being answered. Just to find that my parcel is still stuck at customs and there's no apology or some kind of communication about it.
This is so annoying, i feel like I am not being taken serious.
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Replies (1)0
Replies (1)Fedex Express's replyOfficial
01 Aug 2020, 08:35Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's reply01 Aug 2020, 08:35
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
