Worst Service !!

If only I can attach documents it will show how poorly their service is !! I have phoned 35 times in one day receiving NO help from one of the consultants !!

They phone in the morning going off on our reception lady that they have not received any information from us, our reception lady advised to speak to me as i am dealing with the shipping, the call gets transferred to me not hello how are you nothing just yelling at me wanting information. I advised her that she should send me a email of the information that she needed as i requested before and she kept yelling but she did and it is not going through, i then advised her that all my other emails are coming through so the problem is on their side, she then says " i am just going to say there is no response from the email and send the parcel back" and puts the phone down.

I then call in and asked for the manager they gave me his name Wian van Nieker and said i must call switch board they will put me through to him. I spoke to Wian and he assured me that it is unacceptable and he will check and come back to me. He came back to me in 2 min and said they only need the director of the companies ID number I gave it to him and he said he will give it through to them and they will contact me.

At 12:00 i had to phone in again trying with no luck coming through as the line just keeps on ringing and then cutting off, eventually when i got through i asked for Wian once again and he advised he will follow up and come back to me.

It is now 15:00 and still i have not heard ANYTHING from them !!!

This is really unacceptable !!