Worst service

My goods were held up by customs due to incorrect value stated from the sender. I provided TNT with the correct invoice. I have been waiting for TNT for 14 days now and still no service. When I try to call the person in touch never answers nor responds back on emails o time. Evert second day the customer consultant decides to reply to emails. When I tried to take it up with their supervisor he was even more shocking. This explains where they get their attitude of service. I have dealt with a few international courier companies. Never seeing such a shocking service. Stay away from TNT Express. TNT world wide may work but South Africa is still in a snail service mode. I wish they could see how they running their local operation here in SA.