Worst freight service ever
<p> They were supposed to deliver my DSTV explora on Friday 13/05/2016. They phoned on Friday at 11:40, asking to confirm address. Which I did. they said parcel will be delivered before 3 pm. At 2:45pm I phoned to find out what time they will be here. No they say, delivery has been moved to monday because they could not find the address. How the hell can a courier company not find an address?? And then not contact the person to ask for directions? I had to cancel my installation! So I phoned them this morning Monday 23/05/2016 to find out what time it will be delivered. Now there story has changed. The parcel was not dispatched on friday. So what the hell is going on? Who is lying? How the hell can DSTV use a company like this? Who lies and tries too hide there incompetence?? This is Unacceptable! They are supposed to deliver a service, but they suck!!</p>
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge