WORST EVER!!!

If i could O Stars i would... FedEx is honestly the Worst Shipment company Ever , The Customer Service Team is so terrible , because of the Mixup of a payment i requested a Refund, One consultant Says its possible, Other says its not then another says Shipper must pay then they Can Refund , just be honest With Customers Gee instead of being Wishy Washy To make it seem like you a Good Company and Want to help Customers , now they claim i haven't paid - and i paid Thursday 11june and they claim i didn't pay yet best part they pressure us to pay the Amount but when you Request a Refund they say 3-5 Working days but different Stories from Each Consultant... Im so fed up with this Company , They are the Worst , I wouldn't even Bother using them again Ever in my Life , and im sure people who are about to use FedEx will be aware of the customer Service