WORST DELIVERY SERVICE EVER!!!!!

<p>I don't recommend TNT to anyone because I am having the WORST experience with them. TNT lacks professionalism and they are not honest. I am really not happy their service at all. This is the first time I am using their service and it's a service my supplier chose, so I gave them a chance as it is also my first time purchasing goods from Overseas.</p> <p> </p> <p>I am expecting my package which I have been waiting a month for. I believe that I have been patient enough but still I don't understand why I have not yet received my package even today. So, if customs released my package 3 days ago and the package is at their location which is around 60km away from my place, doesn't it make sense that at-least by now, my package should be delivered?</p> <p> </p> <p>I was told that TNT delivery hours are from 8am-4pm (The latest being 5pm), but still not convinced that they arranged for delivery "ASAP". Since "ASAP" is their favourite word which they don't live up to. But I have been hearing stories. After non-stop calls to their office and requesting to speak to upper management, they keep saying the same thing. " We have arranged for deliver "ASAP", but I ask myself, why is my package not here still?</p> <p> </p> <p>Or even worse, they will justify their poor service saying there has been a confusion with the delivery address which is causing a delay on their side. Having called them today as usual, to inquire about the possible delivery time , the secretary told me that the package was sent to Durban last night. "Durban , like really? When I am in Pretoria? And the address is written on the package; How does it get to Durban? That doesnt even make sense because the delivery address details ( which they know very well) are very much accurate.</p> <p> </p> <p>Being all confused and irritated, I asked to speak to the supervisor AGAIN! Complaining, because I have had enough! But all he said (which I believe are lies) was "We will arrange for delivery again "ASAP". They won't even specify the time and date because they are not even sure themselves.</p> <p> </p> <p>Funny thing is, I made sure that I provide them with all the necessary documents on time and even paid the fine plus tax as theyrequested but it seems that on their side there isn't a sense of urgency. It's also so disappointing that I have to always inquire about the status of my package and if I don't, nothing happens or else, I won;t hear anything from them. </p> <p> </p> <p>Really, WORST of the WORST SERVICE EVER!</p>