OB
Okker B

1 reviews | Active since Nov 2013

17 Jun 2020, 10:58

Worst courier in the world

Express service clearly doesn't mean anything to TNT. My shipment has been sitting with TNT SA for 6 WEEKS. Nobody answers any of their phones and my emails are being ignored. I can understand delays with customs etc, but not communicating with your customers is unacceptable! Are you going out of business? With this type of service you most likely will.

0
Replies (2)
Fedex Express
Fedex Express's reply19 Jun 2020, 16:49
Official
Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi 


Fedex Express
Fedex Express's reply19 Jun 2020, 18:02
Official
Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi