WORST COURIER COMPANY EVER, I DONT EVEN WHY PEOPLE USE FEDEX

VERY DISSAPOINTED WITH FEDEX

On Wednesday 02 April 2025 I received an email that my parcel was dispatched only to wait the whole day for it not to be delivered, no call, no text, no communication whatsoever from the driver or company. I phoned them on Thursday just to be told that the driver went to the wrong address, I emailed them to verify my contact details but no driver showed up.

Monday morning I was told that the address was updated on their system but the driver is out for delivery already and I should wait, no package, no text, no communication again. Tuesday I waited the whole day, nothing. Wednesday I waited the whole day, nothing. This morning I sent email to inform them that I still haven't received my parcel just to be told that it's out for delivery today.

I don't understand, it has been 8 days 😕 and there is still no driver here with my parcel and no communication from any driver at all or the company, I am the one who has to phone and email everyday to follow up on my parcel and wait at the address provided for them like I don't have other things to do 😡😡😡😡😡😡😡

I have never experienced this kind of inconvenience with a courier company in my life, they don't care about their clients, I want my parcel NOW!! also I have been asking them since Monday to arrange a pick up so I can collect the parcel myself, why are they refusing?? 😞🙄 everyday I must wait for a driver that doesn't show up or even bother to call or communicate?? 😡😡😡

Worst service ever, I want my parcel.