WORST COURIER COMPANY

To say Im fuming would be an understatement. I ordered some personal item which I am supposed to travel with tomorrow end of March and received email from this company on the 9th of April that my parcel has arrived. Received no correspondence afterwards until I tracked my order the last week Thursday on the 10th I was promised my parcel would be with me on 11th after making my custom payments. It is almost a week after of calling non stop speaking to different agents from Siya to Mathapelo who had promised to have escalated my complaint and promised I would receive my parcel already. I am writing this with so much the time is 00:22am morning of the day I am to fly on! I have spent so much money on my parcel as it is an important package which i needed to travel with. I had also suggested to fetch my parcel myself. This is ridiculous! Worst courier company and what is ****ing me off is that i always order at Shein and to think i will have to deal with this kind of sh** service is making me devastated. Tomorrow at 12am my flight leaves. I have noooothing from the things i needed for my trip. I don’t know what else to do! They need to stop using this company.