Worst Company, Total ********

I was suppose to get a gift from my parents for my daughters birthday. They sent it way way in advance to make sure it gets here on time. So firstly some idiot removes the documentation on the side of the box and it gets sent back to the UK , so they send it again. THIS time they send me an invoice to pay so they payed it from the UK as it's a gift and they don't want me to pay more than the package is worth. After numerous calls they keep saying they have not received money and I must pay again , TNT UK office confirmed payment and said that TNT SA said that customs haven't released it, on their site it clearly states TNT has it already , soooo again I sent proof of payment and they still don't know what is going on. WORST SERVICE!! *********** STAFF and totally just trying to make extra money . I'm not paying more than a package is worth and even more so after it has been paid double what the invoice said. NEVER USE THEM .