KM
Karl MAAller
1 reviews | Active since Jun 2010
10 Aug 2020, 19:21
Worse than the Post Office
DHL sends me me a customs invoice before the parcel is even in the country, with the FedEx I have to beg for one and then no one replies. Is your call centre even operational? Imagine instead of manning Hello Peter, you just man your own customer service desk. Genius.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
11 Aug 2020, 08:39Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
Fedex Express's reply11 Aug 2020, 08:39
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.
Regards
Leigh
Regards
Leigh
KM
Karl MAAller's updateReviewer Update
11 Aug 2020, 11:28I am hoping today, this should not be a big investigation.
KM
Karl MAAller's update11 Aug 2020, 11:28
Reviewer Update
I am hoping today, this should not be a big investigation.
KM
Karl MAAller's updateReviewer Update
11 Aug 2020, 12:50Thanks to Leigh for sending the invoice. I hope you have received my proof of payment.
KM
Karl MAAller's update11 Aug 2020, 12:50
Reviewer Update
Thanks to Leigh for sending the invoice. I hope you have received my proof of payment.