MM
Mogafe M
1 reviews | Active since Oct 2015
03 Dec 2018, 14:34
worse express service ever / none existent service
From the 23rd November to the 03rd December 2018 shipment still not received.
call in the phone takes forever to be picked up then no service at all.
the service level is really really shocking, appalling and really struggle to understand how take a lot is using this company.
Really thought express business SLA is 48 hours , this one of 480+ hours is beyond shocking.
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Fedex Express's replyOfficial
03 Dec 2018, 14:48 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply03 Dec 2018, 14:48
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge