1 reviews | Active since Jun 2018
Worse Express Courier Company
Hi Everyone, TNT Express is the worse company when it comes to communication to customer. Their customer service department has no idea what is going on when phone and they transfer the call without notice. I have phoned 6 time s today and received 3 different stories as to where my parcel is. 4 of the 6 times the call was cut off. When asked to speak to a manager they where always in meeting. I have send 3 different emails the last 3 days and received NO feedback.
There is nothing EXPRESS about their service. Possibly the worse customer service.
Regards, Herman Harmse
Dear Herman
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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Dear Herman
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.
Customer Service
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