AM
Andre M

1 reviews | Active since Oct 2011

23 Dec 2015, 10:58

Worse delivery time

For more than a week now I wait on my parcel - getting sms messages of delivery that will take place, which i then stay and wait for. - Nothing..... unprofessional and unacceptable.<br> Basically 2 days of house arrest waiting for something marked, deliver before 5 that never arrives.<br> Then i get a promise of parcel being deliver today before 10:30 .... still nothing.<br> Unbelievalbe bad service!!!

0
Replies (1)
Fedex Express
Fedex Express's reply23 Dec 2015, 11:02
Official
Hello AndreMeyer001,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge