IH
I H

1 reviews | Active since Sept 2012

08 Dec 2020, 13:20

Works international delivery company

FedEx South Africa's service is TERRIBLE. Have emailed multiple people and asked for contact numbers, as none of theirs works, to sort out why my boss's package has not been delivered yet (and everything was sent, invoices, etc. and PAID), but you just don't get feedback. There people were all emailed, with NO RESPONSE: Asanda Gulwa Michelle Potgieter Samuel Dikgang Llwellyn Muller AND Customer Service... No one is getting back to us or is responding.

DO not use FedEx to have packages shipped to South Africa!

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Replies (1)
Fedex Express
Fedex Express's reply08 Dec 2020, 13:29
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order. 
Regards 
Brenda