NC
Natasha C

1 reviews | Active since May 2015

26 May 2015, 11:01

WHY WASTE MY TIME

Fedex<br> <br> my company (No mention) and I have been using Fedex FOR YEARS now, and everytime there is a delay internally, which in turn ALWAYS messes up my work day! They FAIL TO LET US KNOW!! on the Waybill it states VERY IMPORTANT where you are to put your contact number, but they NEVER USE IT AND LET US KNOW!<br> <br> You know have wasted an extra 2 hours of MY day of which I have to work late and I do not get paid for. All we ask for is an SMS and this system should have been put in place YEARS BACK! <br> <br> Not good service and we know your better than this!! Work with us PLEASE!

0
Replies (1)
Fedex Express
Fedex Express's reply26 May 2015, 15:28
Official
Hello tasabe33,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge