SM
Slindile M
1 reviews | Active since Feb 2019
18 Aug 2020, 13:09
Why is the status showing outstanding information after I have sent you required information
I sent you requested information , importers certificate to *** is the tracking status showing that you have not received information, I also have not received invoice.Please correct this , it’s frustrating
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
18 Aug 2020, 13:53Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Brenda
Fedex Express's reply18 Aug 2020, 13:53
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Brenda
SM
Slindile M's updateReviewer Update
19 Aug 2020, 08:51Hi Brenda ,
No one has phoned me regarding this query as you mentioned on the above message. Please also note that I specifically requested Seroche to change delivery address on the email , can you please ensure that requested change is actioned
Your customer service is frustrating, you don’t take customers seriously.
No one has phoned me regarding this query as you mentioned on the above message. Please also note that I specifically requested Seroche to change delivery address on the email , can you please ensure that requested change is actioned
Your customer service is frustrating, you don’t take customers seriously.
SM
Slindile M's update19 Aug 2020, 08:51
Reviewer Update
Hi Brenda ,
No one has phoned me regarding this query as you mentioned on the above message. Please also note that I specifically requested Seroche to change delivery address on the email , can you please ensure that requested change is actioned
Your customer service is frustrating, you don’t take customers seriously.
No one has phoned me regarding this query as you mentioned on the above message. Please also note that I specifically requested Seroche to change delivery address on the email , can you please ensure that requested change is actioned
Your customer service is frustrating, you don’t take customers seriously.