1 reviews | Active since Jun 2017

21 Jul 2020, 04:19

Where is my shipment

I am so so disappointed, its gonna be my first and last time I'm using this courier express no joke. My shipment was supposed to be delivered to me on the 14/07/2020. It got to Johannesburg on the 10th and never ever moved or updated and now we going on 2 weeks. Nobody has contacted me and I have filled countless forms asking to be contacted and have someone explaining to me what is going on. I have been shipping my orders throughout lockdown using Aramex and I always receive them. Never ever again I'll allow my supplier to use this FedEx after I paid so much money this is the service I'm getting?? Its appalling and disappointing!!! My tracking number is *** can you please contact me on email ***

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Replies (1)
Fedex Express
Fedex Express's reply21 Jul 2020, 05:06
Official
RThank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Regards
Leigh