where is my parcel

<p>On the 10th July 2017, a package was sent via FedEx to me in Alberton South Africa. For some unknown reason, FedEx delivered the package to TNT EXPRESS. Aparantly this is how it is done these days. It is now Thursday 27th July 2017 - 2 and a half weeks later and still no parcel. TNT cannot tell me where it is although it was received by Lillian at reception of TNT. Even she soesnt know where it is. I am at my wits end as no one can assist me and no one is prepared to even give out their name or the contact number of someone in a managerial position. What must we do. The goods are of extreme urgency,--HELP</p>