CK
Cedric K

1 reviews | Active since Aug 2020

21 Aug 2020, 11:11

When express means more than a month

I have been waiting for my package since the 27th of July. No one has helped me. I have phoned a dozen times. Obviously I will never use FedEx again as in that time I have received 4 packages from DHL, but beside that point there really seems to be something bad happening with FedEx South Africa, maybe they're understaffed?

0
Replies (1)
Fedex Express
Fedex Express's reply21 Aug 2020, 11:15
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie