AA
Aziz A

1 reviews | Active since May 2012

07 Jan 2020, 07:26

When can i expect delivery

ON the 24th December 2019 Pharmacy Direct dispatched my medication for Fedex to deliver. This was apparently done on the 27 December 2019, but apparently the company was closed I did not get a call from the courier Today is the 07 January 2020 and i have still not received my medication Chenton told me yesterday it will be delivered yesterday afternoon and i am still waiingf

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Replies (3)
Fedex Express
Fedex Express's reply07 Jan 2020, 08:30
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management teal will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Thanks 
Regards 
Brenda 

Best regards,

AA
Aziz A's update07 Jan 2020, 16:42
Reviewer Update
Still no one has called me. I called in and was put on hold for so long my airtime got finished. I used the chat facility and Refilwe K ended the chat on me and I asked to be contacted she did nothing about it.
Still have not received my medication and this is a blood thinner which is serious and vital medication.
What legal recourse I have as you have played with my life for your incompetence. I have a written email from Pharmacy Direct that states Fed ex admits the error is in their side
AA
Aziz A's update07 Jan 2020, 16:52
Reviewer Update
Refilwe did not end the chat I hit the back button on my browser and it signed me out