PG
Paul G
1 reviews | Active since Apr 2018
12 Sept 2021, 12:53
What a rude person
This lady Seroche Kortje called me asking for my customs code for a shipment I'm expecting, I asked her if she could call back after 30 minutes as I did not have the code with me, she flatly said, "No" and dropped the call. Wow I was not expecting such unprofessionalism like that.
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Replies (3)0
Replies (3)
Fedex Express's replyOfficial
12 Sept 2021, 22:26Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards leigh
Regards leigh
Fedex Express's reply12 Sept 2021, 22:26
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards leigh
Regards leigh
PG
Paul G's updateReviewer Update
17 Sept 2021, 14:01Thanks Team,
Leigh, Valdo and Lunga have more than made up for the one bad egg with their assistance, feedback and professionalism.
Let's up the standard of trade relations and customer service in South Africa so we can build back our economy bigger and stronger and be an attractive trading partner to the world.
Regards,
Paul Gwamanda
Leigh, Valdo and Lunga have more than made up for the one bad egg with their assistance, feedback and professionalism.
Let's up the standard of trade relations and customer service in South Africa so we can build back our economy bigger and stronger and be an attractive trading partner to the world.
Regards,
Paul Gwamanda
PG
Paul G's update17 Sept 2021, 14:01
Reviewer Update
Thanks Team,
Leigh, Valdo and Lunga have more than made up for the one bad egg with their assistance, feedback and professionalism.
Let's up the standard of trade relations and customer service in South Africa so we can build back our economy bigger and stronger and be an attractive trading partner to the world.
Regards,
Paul Gwamanda
Leigh, Valdo and Lunga have more than made up for the one bad egg with their assistance, feedback and professionalism.
Let's up the standard of trade relations and customer service in South Africa so we can build back our economy bigger and stronger and be an attractive trading partner to the world.
Regards,
Paul Gwamanda
Fedex Express's replyOfficial
17 Sept 2021, 14:33Dear Paul I am delighted that we restored your faith in FedEx Kind regards Leigh
Fedex Express's reply17 Sept 2021, 14:33
Official
Dear Paul I am delighted that we restored your faith in FedEx Kind regards Leigh