What a joke TNT NO Express

<p> Unfortunately I have to give you one star, if it was up to me I would give you -9 stars.</p> <p> </p> <p>Worst service ever had to email you 4 times to change delivery address, still not changed</p> <p> </p> <p>On day of delivery I had to phone you to find out where is my parcel, then and only then was I notified of Invoice that need to be paid for Custom clearance, not even to mention your ridiculous admin fee. Empty promises that it would be delivered the following day.</p> <p> </p> <p>Yesterday at 15h20 again I had to call you to find out where my parcel is just to be told it is still in Elandsfontein? Because your staff is most likely playing solitaire and not doing their work so I the customer must wait until someone wants to work. Followed by another empty promise of delivery today before 9am , It is now 10:10am. Still no parcel yet your website show delivered haha what a joke.</p> <p> </p> <p>Phone your 3rd party courier to find out where is my parcel? Guess what they told me, yep you’ve guessed it, the delivery address shows PO Box, after already changing it 6 times by now? 4 times via TNT form on website, once on Friday 12 Aug 2016 by a Afrikaans lady, once via email to Olean, Once via email and telephone to Karin, Once to another gentleman that promised that my parcel will be delivered today before 9am, and yet your 3rd party still wanted to deliver to a PO.Box ?</p> <p> </p> <p>This service that I’m paying for from TNT is pathetic to say the least of it. Your ridiculously high prices for the service you offer mind you the lack thereof anyway. I will not leave it at this I want answers, I want to know why am I paying 310 US Dollars for slow and late delivery with some TNT representives giving me the lip as well?</p> <p> </p> <p>This is totally unacceptable, your 3rd party courier even told me how you begged him to deliver parcel early as you *****ed up big time with my order, and yet still no answers to way am I paying top dollar for a service I’m clearly not getting, as a first time customer of TNT I will definitely tell my family and friends of the lack of service and professionalism I got from TNT. Also I will notify all my Agents in China, Singapore and Russia to not ever send me any parcels via TNT ever again. I want answers and I will post every 5days on hellopeter until I have received the answers to why your service is slow, expensive and no customer support. Please change your phone waiting tone as I received the exact opposite of all of them.</p> <p> </p> <p>10:26 am . STILL NO PARCEL.</p>