AjdV
A. j. de Villiers
1 reviews | Active since May 2019
06 Jul 2020, 14:54
Waybill ***
My waybill number: *** I placed a order for a Electric ULV fogging machine from China. On 25 June 2020 I received a SMS from FedEx, requesting my email address in order to send my invoice. I received the invoice the same day only to discover that it was made out incorrectly, my name was correct but with a incorrect delivery address and incorrect supplier. I emailed all the correct and relevant information to Vanessa Vorster at FedEx and did not hear from anyone again. I then spoke to Geraldine Govender and she seemed very helpful but I still have not heard from anyone at FedEx and it is now 6 July 2020. Can anyone please assist in solving this problem. I need a correct invoice to pay.
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Fedex Express's replyOfficial
06 Jul 2020, 15:16Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
Fedex Express's reply06 Jul 2020, 15:16
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,