1 reviews | Active since Jan 2017

20 Nov 2021, 14:45

Waybill -***...

Waybill -*** , I recently laid a complaint and received good service from Valdo however im yet again in another situation with Fedex , which i was promised feedback but nothing-my parcel has been with customs from Tuesday , and with other parcel the status is updated in 48 hours advising what the issue is -this time its way over 48 hours and no feedback - I may honestly consider moving back to Dhl for service, this is a bit too much

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Replies (1)
Fedex Express
Fedex Express's reply20 Nov 2021, 14:57
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Leigh Taylor

Best regards,