ESG
Elbé Saayman Guimaraes
1 reviews | Active since Apr 2018
12 Aug 2019, 15:44
VERY VERY BAD SERVICE FROM FEDEX
I have been a veryyyy disappointed client today. I took 3 hours for any reply or help today and when i got help i got 3 quotations at the same time and i dont get any help or replies from anyone. For 3 hours no answer. I the. Paid the invoice and still got 3 different people mailing me. This is really bad and i had to get a very urgent document collected this morning and now it could not be collected as the person already left. Really bad so now FEDEX put my urgent business on hold for 2 days. You pay first and service when it suits FEDEX
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Fedex Express's replyOfficial
12 Aug 2019, 17:33Dear Elbe thank you for speaking to me, please accept my apology with the back and forth communication breakdown. As agreed we will collect tomorrow morning and move on the next available flight. Kind regards Leigh
Fedex Express's reply12 Aug 2019, 17:33
Official
Dear Elbe thank you for speaking to me, please accept my apology with the back and forth communication breakdown. As agreed we will collect tomorrow morning and move on the next available flight. Kind regards Leigh