ZN
Zanele N
1 reviews | Active since Jul 2019
06 Aug 2019, 14:47
Very unhappy ☹️
*** Customs delay import there’s a penalty to paid of R1288 for the parcel I paid R759 so the matter wasn’t solved I refused to pay a penalty of R1288 in South African rands of which is 200% of what I paid for the import this unacceptable and it doesn’t make sense I have never seen such penalty while u did nothing wrong ....
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Fedex Express's replyOfficial
07 Aug 2019, 11:54 Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order kind regards Leigh
Best regards,
Fedex Express's reply07 Aug 2019, 11:54
Official
Hello Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order kind regards Leigh
Best regards,