PM
Penly M
1 reviews | Active since Dec 2021
19 Mar 2025, 11:36
Very rude driver
Morning,
I am trying to call the office a day no one is answering. The driver was delivering my package and he left with it. Please note that the package that he was supposed to leave behind is fragile and he through it on the floor and took it back to his car. It is a very sensitive machine should it be broken please note that someone has to be responsible. He was VERY RUDE. I am not happy
Helpful (0)
Replies (5)0
Replies (5)
Fedex Express's replyOfficial
19 Mar 2025, 11:44Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply19 Mar 2025, 11:44
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
PM
Penly M's updateReviewer Update
19 Mar 2025, 13:07No guys 😠. For Martha to ask again for POP while that was sent before the package was despatch is annoying. Thanks for ruining my day so early in the morning.
PM
Penly M's update19 Mar 2025, 13:07
Reviewer Update
No guys 😠. For Martha to ask again for POP while that was sent before the package was despatch is annoying. Thanks for ruining my day so early in the morning.
Fedex Express's replyOfficial
19 Mar 2025, 15:49Dear Valued Customer,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
The Proof of payment has been received from Martha and forwarded to the Operations team to ensure delivery of this shipment
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
The Proof of payment has been received from Martha and forwarded to the Operations team to ensure delivery of this shipment
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Fedex Express's reply19 Mar 2025, 15:49
Official
Dear Valued Customer,
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
The Proof of payment has been received from Martha and forwarded to the Operations team to ensure delivery of this shipment
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Thank you for reaching out. We sincerely apologize for the inconvenience you have experienced and fully understand your frustration.
Please rest assured that your concerns are receiving our immediate attention.
This matter has been escalated to Management, and we have been advised of the following:
The Proof of payment has been received from Martha and forwarded to the Operations team to ensure delivery of this shipment
Our commitment is to resolve your concerns effectively and ensure your complete satisfaction.
If you have any further questions or require additional assistance during this process, please feel free to contact us directly.
Fedex Express's replyOfficial
20 Mar 2025, 11:35Dear Penly,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Fedex Express's reply20 Mar 2025, 11:35
Official
Dear Penly,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Fedex Express's replyOfficial
20 Mar 2025, 11:36Dear Penly,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Fedex Express's reply20 Mar 2025, 11:36
Official
Dear Penly,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk