1 reviews | Active since Oct 2016

28 Jul 2020, 09:07

VERY POOR SERVICE FROM TNT and FEDEX

After Paying R 49000.00 for 17 Parcels from China . TNT went and split my shipment over several Flights . this created a Nightmare for Customs Clearing and delayed delivery with 7 days so Far . The worst service I ever received from a Courier company . My Product is still not delivered to date . I believe Fedex Express has taken over TNT South Africa , But if this is the Service FEDEX gives . they will not gain Market in SA . I will not Use TNT or FEDEX again . Not one day their Call Center Apologized for the Delay. Only Promising delivery for the NEXT Day or NEXT week .

0
Replies (1)
Fedex Express
Fedex Express's reply28 Jul 2020, 10:45
Official
Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgweb