SP
Sharon P
1 reviews | Active since Oct 2015
16 May 2023, 12:28
Very poor customer service
Paid tax and when driver came to deliver he demanded proof of payment printout. He was very rude and would not give me my package. I have not yet had any update of next delivery date from fedex despite calling and mailing them. Very poor service
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
16 May 2023, 12:30Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Fedex Express's reply16 May 2023, 12:30
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
SP
Sharon P's updateReviewer Update
19 May 2023, 11:24Thanks Lunga for sorting out my issue and for the updates on my delivery. You were very helpful and friendly . Delivery received 😊
SP
Sharon P's update19 May 2023, 11:24
Reviewer Update
Thanks Lunga for sorting out my issue and for the updates on my delivery. You were very helpful and friendly . Delivery received 😊
Fedex Express's replyOfficial
02 Jun 2023, 12:29.
Fedex Express's reply02 Jun 2023, 12:29
Official
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