VERY LATE delivery, bad tracking online

I ordered a parcel from china to south Africa on 28 August. Online tracking shows estimated due date - 1 September. It is now the 9th, and still waiting. All that customer care can tell me is - it is coming. <br> The online tracking shows my parcel are flying to one airport to another to a third then lands in Johannesburg, then flies back to another airport. <br> In the mean time I had paid the custom fees to them - but this was also an issue. I was send the wrong invoice and documentation. I emailed them back that the info is wrong and I was mistaking. Even after reading her back the email, she still asked if I am sure it is not our company. I had to forward het back het own email and only then could she see it was the wrong documentation.<br> we pay a lot of money for express delivery. The package I am waiting for is a machine part. I have a small business and with my machine now standing for over a week I have lost customers and money. I had to do refunds because I could not deliver the stuff ordered and deposits paid.<br> They do keep me up to date with a call every day - it is still coming, and nothing else.<br> This was the 2nd time and LAST time I will ever use TNT. 1st also had issues.