MS
Mbuso S

1 reviews | Active since Oct 2020

20 Jul 2021, 10:15

Very helpful staff

My package got delayed for quite sometime, but Melanie from Customer Care made contact and assured me that she will monitor everything and ensure my package gets delivered. And indeed less than 24 hours later my package arrived... big up to the customer care department for being so helpful.

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Replies (1)
Fedex Express
Fedex Express's reply20 Jul 2021, 10:50
Official
Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve. Kind Regards Leigh