1 reviews | Active since May 2011

11 May 2021, 14:41

Very Disappointing Client Service

After 6 months of waiting for my item to be retrieved from the warehouse,you incorrectly declared the value of the item on my invoice and I had to pay accordingly.Numerous emails was sent once again but no response what so ever.I'm highly dissapointed in your customer service.

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Replies (1)
Fedex Express
Fedex Express's reply11 May 2021, 16:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie