Very Bad experience and no service

Item: Fedex Express
Rating: 1
Author: Dwayne T

Cant call them phone just drops, nobody responding to my emails.

The customs value of item is wrong this the duty and vat is way higher than it should be.

Nobody wants to assist.

Should of had item already but nobody is helping me.

Vanessa Christine Vorster sent invoice but is not helping me resolving the issue.

Please contact me to fix the invoice to the right value of the item.

Helpful (0)

Replies (2)

Fedex Express's replyOfficial

18 Aug 2020, 11:46

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda

Fedex Express's reply18 Aug 2020, 11:46

Official

Dwayne T's updateReviewer Update

18 Aug 2020, 14:34

Nobody contacted me yet? and your phones lines are cutting off all the calls.

Looks like you just reply on Hello Peter to look like you are doing something but what you say and what really happens are 2 different things all together.

Please let them contact me on my cell as I`m waiting for their call.

Dwayne T's update18 Aug 2020, 14:34

Reviewer Update