Utterly useless and unprofessional for a GLOBAL Company!

Problem 1.) Fedex allocated my shipment to the incorrect company in December 2021, resulting in the company harassing me and accusing me of *****. TWO MONTHS later, the problem was still not resolved until I took to social media and raised countless complaints with endless phone calls to have THEIR mistake fixed.

Problem 2) I app**** for an account with them and received approval on Feb 2nd. Following up EVERY SINGLE DAY to get the details and received the response from Nicole Marais, "Our pricing team has been experiencing system errors and have not yet been resolved. Your request has been prioritized as urgent and I shall escalate immediately."

Today is the 11th of March and I am yet to receive any communication from Fedex. I import products and Fedex in other countries are not this ridiculously unprofessional and useless! How is it that this problem only exists in South Africa? It is absurd that a global company provides service like this! I DO NOT recommend making use of Fedex AT ALL!