Utterly Disgusting Service

Good day,

I think your service it utterly disgusting!

My parcel was shipped from Poland on the 26/10/20 and since and was scheduled for delivery in South-Africa on Monday 03 November 2020. The parcel did not arrive as from the 27th it has been scanned in at Warshaw Poland even today.

I have called Fedex South-Africa and made a enquiry and the consulted said that it is in a contain on its way here.

Today i called again and the consultant said that they are awaiting information ad to what it in the parcel as it only states Auto Parts. They requested i send the Supplier Invoice and so i did.

I have contacted the Supplier and explained the situation. The Supplier said that they have used ETD mode (electronic trade documents) as each with each package sent with Fedex, and that Fedex have generated the invoice by themselves. Hence this is quite strange that you complain not to have a invoice.

I will also like to see proof as to where you get the Auto Part information!

Regards,

Etienne Bosman