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Krynauw O

1 reviews | Active since Sept 2025

02 Sept 2025, 13:16

Utter disappointment

FedEx will never see me again. After expecting a package with extreme sentimental value, customs has destroyed it since it was “unclaimed”. This was after MULTIPLE phone calls with FedEx explaining what the contents were, and after continuous follow ups and no help from them, when I eventually phoned them they told me they do not have it anymore and that it was destroyed by customs as unclaimed. Really, really poor service!

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Replies (1)
Fedex Express
Fedex Express's reply02 Sept 2025, 13:36
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk