1 reviews | Active since Jul 2017

24 Aug 2020, 14:56

Useless. Hopelessly *********** Staff.

I've been waiting for more than a month for a 2-parcel international shipment to be released from JHB and delivered to me in CT. Now, this useless company has released one of the two boxes, and it's sitting in CT.

They forgot to submit the (same) paperwork for the second box, so it's still sitting in JHB.

MELANIE, BRENDA: I've saved you the time. Here is the lie (because no-one ever contacts you) you always paste: Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

0
Replies (3)
Fedex Express
Fedex Express's reply24 Aug 2020, 15:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
's update24 Aug 2020, 15:15
Reviewer Update
Yeah, sure Melanie. I'm sure someone will get back to me. Why do you lie?
's update24 Aug 2020, 15:27
Reviewer Update
It's a MIRACLE! Melanie Goolam has actually contacted me, people! Let's hope something actually happens now, EXACTLY one month to the day that the shipment arrived in JHB!