MM
Magdaline M

1 reviews | Active since Jan 2021

22 Apr 2024, 13:06

USELESS FEDEX-

Fedex South Africa is useless. I ordered goods in China .Status of my package is as follows:

FROM GUANGZHOU, CN Label Created 3/6/24 12:40 AM GUANGZHOU CN 3/6/24 6:41 PM RUNNING LATE KEMPTON PARK ZA 4/10/24 10:09 AM

I am told my package is with the SAPS but they took the whole month to inspect my goods. If you ask for the case number, you are told it is not your job to know the case number/ follow up with the SAPS. In the meantime, their Agent Cherzal Subramoney and supervisor Nkosi is not giving progress /'status of the package. I am in the process of contacting Check point/Moja love (VIMBA)/Carte Blanch to investigate this company that is ****ming people. FEDEX SOUTH AFRICA MUST BE EXPOSED .... LET'S SEND OUR COMPLAINTS TO THESE MEDIA COMPANIES. I have read the reviews and I am still shocked.

0
Replies (2)
Fedex Express
Fedex Express's reply22 Apr 2024, 13:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
MM
Magdaline M's update07 May 2024, 20:02
Reviewer Update
I got a reply, thanks to prompt response by Siyabonga. However, my package was released on the 24 April 2024, as per email sent by FedEx. I was told the package is ready for processing. Today , it’s the 7th May 2024- I AM STILL WAITING FOR MY PACKAGE( more than 10 working days).
I not sure whether FEDEX is playing games with me or what?
Next step is involving law enforcement and media/…

All those that have problems with FedEx..! Let’s have a private chat ( 1 need numbers). Carte blanch / Check Point is Moka Love is waiting for me…..