Useless Customer Service from Fedex

Useless Customer Service from Fedex!!! Damaged my parcel, fixed it with FedEx tape and lost half the contents....BUT still charged me as if everything was in there and refusing to take responsibility. NO reply after filling in an official claim form. Spent many weeks with multiple useless people via email....After 2 mails, they give up and I need to start all over with another consultant, team leader, junior, what ever.... Denying me my refund. I told them that the damage they caused now leaves me without a working vehicle and they now WILL pay for vehicle rental... The also delayed the replacement part and left me without working vehicle for 45 days!!! Now have the arrogance to tell me on the next parcel I can't pay the balance of what who owes who, but need to pay in FULL again....Still not want to pay my refund... The violated our Consumer Protection Act on multiple levels, and I told them it!!! I WILL name everybody involved.. * Daleen Smith * Sithembiso Lefakane * Desiree Schroeder * Christiel Khan * Karabo Mo***eng * Lizzy Matjila * Esmeralda Vorster * Portia Gumata * Linda Page * Doreen Matlala * Ayanda Mdunge * Maria Moloi * Lebohang Mosenyi You better contact me via email (NO CALLS) with an apology and a solution... I want what is owed to me..... Just because you are a large company don't give you the right to make as you please... Your people made a mistake, now you pay for it!!!!!!