USELESS CUSTOMER SERVICE!!!

<p>I paid TNT on 22/11 already, only to find out that my parcel is still in dispatch. When phoning to find out where my parcel is, I get put on hold or transferred to a different department each time. Or get cutt off. I have never experienced a more useless team of agents working in customer service. Also, when you have an account with them and the invoice terms says 30days, it doesn't mean 30days. I phoned to find out why it has not been delivered yet, they are awaiting payment. SO 30 Day terms mean nothing to them. I will never ever use TNT as a preffered courier service. They are useless, rude and very unhelpful!! Go learn about customer service from DHL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1</p>