SR
Shirley R
1 reviews | Active since Oct 2012
04 Mar 2025, 12:01
Useless
Actually no star at all. We have an account with Fedex, yet they've blocked our account due to non-payment, which is incorrect. I have sent them POP's and they tell me they can't unblock the account as it is done from India!!!!! You can't get hold of anyone in a supervisory capacity, as they are also in India.
Helpful (0)
Replies (7)0
Replies (7)
Fedex Express's replyOfficial
04 Mar 2025, 12:11Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
Fedex Express's reply04 Mar 2025, 12:11
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
SR
Shirley R's updateReviewer Update
04 Mar 2025, 12:15No reply received.
SR
Shirley R's update04 Mar 2025, 12:15
Reviewer Update
No reply received.
Fedex Express's replyOfficial
04 Mar 2025, 12:32Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
Fedex Express's reply04 Mar 2025, 12:32
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
Fedex Express's replyOfficial
04 Mar 2025, 15:28Good Day Shirley,
I hope you are well.
Thank you for your patience.
Your payment has been sent to the Finance department for processing. In the future, please use this form when making payments and send it to the Finance team along with your proof of payment. The email address to send this to is ***.
Your account has been uplifted.
I hope you are well.
Thank you for your patience.
Your payment has been sent to the Finance department for processing. In the future, please use this form when making payments and send it to the Finance team along with your proof of payment. The email address to send this to is ***.
Your account has been uplifted.
Best regards,
Fedex Express's reply04 Mar 2025, 15:28
Official
Good Day Shirley,
I hope you are well.
Thank you for your patience.
Your payment has been sent to the Finance department for processing. In the future, please use this form when making payments and send it to the Finance team along with your proof of payment. The email address to send this to is ***.
Your account has been uplifted.
I hope you are well.
Thank you for your patience.
Your payment has been sent to the Finance department for processing. In the future, please use this form when making payments and send it to the Finance team along with your proof of payment. The email address to send this to is ***.
Your account has been uplifted.
Best regards,
Fedex Express's replyOfficial
04 Mar 2025, 15:32Dear Shirley,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
Fedex Express's reply04 Mar 2025, 15:32
Official
Dear Shirley,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
SR
Shirley R's updateReviewer Update
04 Mar 2025, 15:32Thanks Fedex, two days late. POP's were sent to you at the time of making payment. However, no one seems to care about allocating payments. Not impressed at all. And a pity I had to threaten to close the account. Nevertheless, we will be looking elsewhere for a courier service.
SR
Shirley R's update04 Mar 2025, 15:32
Reviewer Update
Thanks Fedex, two days late. POP's were sent to you at the time of making payment. However, no one seems to care about allocating payments. Not impressed at all. And a pity I had to threaten to close the account. Nevertheless, we will be looking elsewhere for a courier service.
Fedex Express's replyOfficial
04 Mar 2025, 15:49Dear Shirley,
Thank you for taking the time to write about your experience with FedEx.
We will ensure that our team members work on improving the service we provide. Thank you for highlighting this issue, as it helps us improve.
Again, we sincerely apologize for the inconvenience this situation has caused.
Kind regards,
Resolution Desk
FedEx Customer Service
Thank you for taking the time to write about your experience with FedEx.
We will ensure that our team members work on improving the service we provide. Thank you for highlighting this issue, as it helps us improve.
Again, we sincerely apologize for the inconvenience this situation has caused.
Kind regards,
Resolution Desk
FedEx Customer Service
Best regards,
Fedex Express's reply04 Mar 2025, 15:49
Official
Dear Shirley,
Thank you for taking the time to write about your experience with FedEx.
We will ensure that our team members work on improving the service we provide. Thank you for highlighting this issue, as it helps us improve.
Again, we sincerely apologize for the inconvenience this situation has caused.
Kind regards,
Resolution Desk
FedEx Customer Service
Thank you for taking the time to write about your experience with FedEx.
We will ensure that our team members work on improving the service we provide. Thank you for highlighting this issue, as it helps us improve.
Again, we sincerely apologize for the inconvenience this situation has caused.
Kind regards,
Resolution Desk
FedEx Customer Service
Best regards,