JM
Johan M
1 reviews | Active since May 2014
25 Nov 2022, 11:16
Use any other courier company except fedex!!!!
Since I paid FedEx Wednesday, 23 November 2022 and confirmed payment via email I heard nothing from them. Matthew(Operations Support Agent) told me that the parcel will be sent immediately after payment was made but he blatantly ****!
I phoned in yesterday and today to find out what is going on because nobody from FedEx keeps you updated!
I haven’t received any emails for confirmation or to track my parcel as promised by every staff member!
They are so friendly before you pay them but after you made payment and confirmed it with them they totally disappear!
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Fedex Express's replyOfficial
25 Nov 2022, 11:40Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
Valdemiro Macome
Fedex Express's reply25 Nov 2022, 11:40
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
Valdemiro Macome