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natasha F
1 reviews | Active since Jul 2011
24 Mar 2020, 14:48
URGENT CANCER MEDICATION STILL NOT DELIVERED
Good day,
We are in need of urgent assistance. Mrs Lisa Heilbron is awaiting her very important cancer medication from Germany which was supposed to arrive last night at 6pm here in Cape Town, South Africa via FedEx. Here are the two tracking numbers:
*** Currently sitting at Roissy Charles De Gaulle Cedex
*** Currently sitting in Dubai
Please, I cannot stress enough how important these meds are as they need to be kept at a certain temperature.
Kindly revert back with urgent attention.
+***0
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Replies (2)
Fedex Express's replyOfficial
24 Mar 2020, 15:02Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Melanie Goolam
Regards
Melanie Goolam
Fedex Express's reply24 Mar 2020, 15:02
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Melanie Goolam
Regards
Melanie Goolam
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natasha F's updateReviewer Update
25 Mar 2020, 07:29NO-ONE HAS BOTHERED TO CALL US!!
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natasha F's update25 Mar 2020, 07:29
Reviewer Update
NO-ONE HAS BOTHERED TO CALL US!!