TA
Talja A

1 reviews | Active since Mar 2021

29 Mar 2021, 10:12

UNRELIABLE!!

Had a parcel delivered today, the driver did not phone me to check to whom the parcel needs to be handed to. NO CONTACT WAS MADE. I had to phone Incredible connect and later phoned FedEx to be informed that it was handed to one of the general workers at my residence. The paper wasn't even signed. WITHOUT MY CONSENT it was handed to anyone for that matter. POOR SERVICE!!! WON'T RECOMMEND THIS, AT ALL! You guys carry valuable things that Is just handed over to ANYONE!

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Replies (1)
Fedex Express
Fedex Express's reply29 Mar 2021, 10:53
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie