YM
Yvonne M
1 reviews | Active since Jun 2019
05 Nov 2024, 15:36
Unreasonable delivery Fee
I have ordered clothes from Shein Online, to my surprise on delivery by Fedex i am asked to pay an amount of R1320 which was never mentioned to me. and currently i don't have such money and they are threatening to discard my order of close to R5000. The deliver guy was very rude to me and told me that i will call them when I'm ready to get my parcel. hours later i received an invoice with the above stated amount. Helopeter kindly assist me in this instance
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Fedex Express's replyOfficial
05 Nov 2024, 15:41Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
Fedex Express's reply05 Nov 2024, 15:41
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,