PS
Palesa S

1 reviews | Active since Mar 2009

24 Oct 2016, 13:23

Unprofessional delivery person

<p>So a van parks at the gate and hoots so many times without even waiting for a responce. I then come out, the lady says she came to deliver a parcel to S* I then say to her its unprofessional of her to come to a private property gate and just hoot so many times without even calling the person that they have come to. I then asked her if there is no number on the delivery box, she said there is a number but she is not prepared to call the person she is delivering to. I told her I am going to lodge a complaint she says "its fine you can lodge a complaint. I would rather take the parcel back instead of calling the person I came to deliever the parcel to." So now Fedex Express dont you need proof of receipt when you deliver. Your staff is so rude and untrained. I always receive parcel from Courier companies but your company is the worst. Do you just rock up and hoot on a property without even contacting the person you are delivering to.</p>

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Replies (1)
Fedex Express
Fedex Express's reply24 Oct 2016, 13:38
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge